Delivery

Last updated: September 19, 2026

Digital Products and Services

Our products (guides, supplier lists, files, pre-built stores) are digital: there is no physical shipping and no delivery fees.

• Delivery method: by automatic email containing your access (download or access link), sent to the address provided when you placed your order.
• Timing: immediate, usually within a few minutes after payment is confirmed.
• Availability: anywhere the store accepts orders, with no geographic delivery restrictions.

Didn't receive anything?

1. Check your junk folders (spam, promotions) and the address entered at checkout.
2. If nothing has arrived after 1 hour, write to us at meridiabrand@gmail.com with your order number. We'll quickly resend your access (reply within 24 business hours).

If we are unable to deliver your product within 30 days of the agreed date, you may cancel your order and be refunded.

Custom Store Creation

For services that include the custom creation of a store, timelines and delivery terms vary depending on the complexity and requirements of your project. A precise estimate is provided when work begins. Final delivery is done by transferring access or by inviting you to the store, as agreed with you.

Taxes

Applicable taxes (GST/QST or others depending on your place of residence) are calculated and shown at checkout before payment.

Cancellation and Refunds

The rules are detailed in our Refund and Cancellation Policy. These rules do not affect the rights granted to you by Quebec's Consumer Protection Act.

See also: FAQ ·